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Important Information - Coronavirus (COVID-19)

We have now entered our third national lockdown across the UK. 

We understand that many of our customers may still be concerned about the current Coronavirus (COVID-19) situation and may have concerns with regards to whether they can expect to receive their prescription products as normal.

Salts Healthcare is continuing to closely monitor the Coronavirus (COVID-19) situation and are following the guidance recommended by health care authorities and taking various steps to ensure that we can continue to operate and ensure customers receive orders. The safety and wellbeing of our customers, employees and partners have always been and remain our top priority.

Our ostomy products are manufactured in the UK and whilst we source materials globally, we would like to reassure you that we have no concerns about the continued supply of our products and do not foresee any impact on our ability to manufacture these products.

Therefore, we would advise all of our customers to continue placing your prescription requests via your usual route as normal to avoid stockpiling.

Thanks for your co-operation during these uncertain times. We will keep you informed with any further updates.

If you have further queries or need to contact us, please call our Customer Advisory Team on 0800 028 2144.

*Last updated on 4th November 2020.

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