Medilink® Home Delivery Service

We understand living with a stoma or continence problems can sometimes be overwhelming, so it’s always helpful to know that someone is there to support you and make your life easier. Medilink® is a reliable, free and discreet delivery service for all stoma and continence supplies in the UK. We offer a range of extra benefits to help you every step of the way on your journey – because you deserve exceptional service.

As well as easy ways to order, you can still rely on a nationwide network of customer care advisors and our Salts Medilink Stoma Care Nurse Team (England and Wales only) to offer help and advice, when you need it.

For more information:

Visit Medilink®

Medilink offers all of these benefits:


  • Local dispensing care centres across the country, where we remember your individual needs
  • Freephone order and advice line open 6 days a week
  • Community Stoma Nursing Service, including annual appliance reviews (England & Wales)
  • Taking care of you with regular stock and wellbeing checks
  • Keeping you updated on the latest Medilink news
  • Language Support Service to help overcome language barriers


  • Dispensing all makes of prescription stoma and continence appliances
  • Personal tailored cutting service for the perfect fit
  • 4 easy ways of ordering: online, phone, email and post*
  • Range of complimenting items to help make your routine easier (e.g. wash bag with your first order, hand wipes/sanitisers; RADAR key)

*Not all companies offer these options


  • Delivery options and alert notifications to suit your lifestyle
  • Urgent supplies without prescription (upon GP authorisation)
  • NHS Electronic Prescription Service (England only)
  • Collecting and dispensing repeat prescriptions
  • Freepost envelopes to make things simple

Medilink 4-step process


Medilink Network

Friendly faces across the UK

When you really need to talk to someone face-to-face, you can pop into any one of our dispensing care centres, located all over the UK, for advice and support.

Find your local branch

Support from a stoma care nurse

Medilink® can offer you ongoing clinical support and specialist advice from a qualified Stoma Care Nurse in the local community (England and Wales only).

Find out more


Support & Advice

Adjusting to life with a stoma can be overwhelming at times. We have provided some lifestyle tips and stoma care advice, including: dietary, travel & work advice.

Find out more

Order Online

You can place your order by phone on 0800 626 388, email via or by filling in our online form.

Place an order


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